Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• • Account information (name, email address, hashed password)
• • Communication and marketing preferences
• • Calculation inputs and results that you choose to save
• • Files and data you upload for processing
• • Support or feedback messages you send us

We also automatically collect certain technical information when you use the Service, such as your IP address, browser type, device type, and pages visited. This information is used solely to maintain service quality and security.

2. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve the Service
• • Create and manage your account
• • Process and return calculation results
• • Save and retrieve your calculation history (if you choose to save it)
• • Send you technical notices, security alerts, and support messages
• • Send you product updates and announcements (only if you opted in)
• • Monitor usage patterns to improve performance and user experience
• • Detect, investigate, and prevent fraudulent or unauthorized activity

We will never use your uploaded bioanalytical data, calculation inputs, or results to train machine learning models, build competing tools, or share with third parties for commercial purposes.

3. Your Uploaded Data

Files and data you upload to the Service (such as CSV or Excel files for calculation) are:

• • Processed solely to deliver the calculation results you request
• • Not shared with any third party for any purpose
• • Not used to improve, train, or inform any AI or machine learning system
• • Retained only as long as necessary to provide the Service or as you request

Most calculations are performed client-side in your browser and never leave your device. Where server-side processing occurs, data is transmitted over encrypted connections and is not stored beyond the duration of the request.

4. Data Storage and Security

Your account data is stored in a secure, encrypted database with row-level security controls ensuring that each user can only access their own data. We use industry-standard security measures including TLS encryption for all data in transit, hashed passwords (never stored in plain text), and access controls that limit who can view your information. While we implement strong safeguards, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• • With your explicit consent
• • To comply with applicable laws, regulations, or legal process
• • To protect the rights, property, or safety of our users or the public
• • With infrastructure service providers (e.g., cloud hosting) who are contractually bound to protect your data and use it only to provide services to us

6. Your Rights and Choices

You have the following rights with respect to your personal information:

• • Access: Request a copy of the personal data we hold about you
• • Correction: Request correction of inaccurate or incomplete data
• • Deletion: Request deletion of your account and associated data
• • Opt-out: Unsubscribe from marketing communications at any time via your account settings or the unsubscribe link in any email
• • Portability: Export your saved calculation history in a standard format

To exercise any of these rights, contact us through our support channels. We will respond within a reasonable timeframe.

7. Cookies and Tracking

We use cookies and similar session technologies to maintain your login session and remember your preferences. We do not use third-party advertising cookies or tracking pixels. You can configure your browser to refuse cookies, but this may affect your ability to log in or use certain features.

8. Marketing Communications

We will only send marketing or promotional emails if you explicitly opted in during registration. You can withdraw consent and unsubscribe at any time through your account settings or the unsubscribe link in our emails. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you request deletion of your account, we will delete or anonymize your personal data within a reasonable period, unless we are required to retain it by law. Uploaded files processed client-side are never stored on our servers.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the date at the top. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your data is handled, please contact us through our support channels.